Consumer Protection Law

Consumer Protection Law

Practice Areas

Consumer Protection Law

With the new Consumer Protection Act (68 of 2008) having come into operation on 1 April 2011, the implications of this young Act have been profound. Many, if not all, businesses have had to undergo substantial changes to ensure compliance with the Act.

Businesses are expected to redraft and review all their contracts with their customers in order to ensure that they are drafted in plain and understandable language.

The Act enables Consumers and Clients to easily sue a company/business for non-compliance and imposes strict and stringent requirements on businesses. Failure to comply with these requirements results in any of a number of various penalties being levied against the business. We offer a wide variety of services under this Act, including:

Creating awareness by presenting seminars customised to your organisational structure and the demands under the Act;
Compliance assessment reports wherein we assess the overall organisation and identify current shortfalls and non-compliance with the provisions of the Act;
Reviewing all documents and contracts and redrafting them in order to ensure compliance with the Act.